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What SMS Reporting and Analytics Are Available in Message IQ?

Track SMS performance in the Message IQ web app and HubSpot reporting.

Message IQ provides reporting across both the Message IQ web application and HubSpot.

What you can report on:

  • Messages sent and delivered
  • Replies received
  • Opt-outs
  • Campaign-level performance
  • Full message history and engagement for individual contacts

Where to access reporting:

  • Message IQ web app: Campaign-level charts and analytics dashboards, accessible at app.smartramp.com
  • HubSpot contact timeline: Full message history per contact
  • HubSpot reports and dashboards: Use auto-created Message IQ properties and lists to build custom views

For context: industry statistics indicate SMS open rates of approximately 98% and response rates of approximately 45%, compared to email open rates around 22.5%.